DeLuxe Solid Pine 2 Newcross Chairs with Lacquered Oak Top

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£195.00
£195.00
£249.00
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Description

WHY BUY FROM US
  • Buyer Protection from Trusted Shops
  • 100% Customer Satisfaction Program
  • Sold in pairs
  • Free UK Delivery
  • Sustainably sourced furniture & built to last
DESCRIPTIONS
  • Experience the luxurious Painted Deluxe Collection with our Cross Back Chair. Its sturdy pine frame is beautifully painted, and it features a solid seat made of lacquered oak. Sold in pairs.
DIMENSIONS
  • H 110cm / W 47cm/ D 53cm
FEATURES & BENEFITS
  • Made from solid pine
  • Lacquered oak top
  • Sold in pairs
DELUXE COLLECTION
  • Beautifully painted furniture collection made from 100% solid hardwood. The DeLuxe is a customer favourite range because of its simple yet elegant design, reminiscent of the countryside. This dining room collection is made from painted pine and features perfectly finished clear lacquer oak tops.

Delivery & Returns

DELIVERY & RETURNS POLICY

We deliver to the UK mainland (England, Scotland & Wales).

If the item is small (coat rack, for example), our Courier will perform a 1 man delivery. We usually use UPS for these orders.

If the item is large, our Courier will perform a 2 men delivery where the drivers carry the item into your room of choice, unpack it, position it and take away packaging. This is very convenient for you and is included in the price you pay.

PRICES

Orders over £150: Free UK Delivery

Orders under £150: £7 Flat Rate

TIME FRAME

We aim to deliver all orders within 5 to 10 business days.

HOW DELIVERY WORKS

When you order your furniture with us, we forward the order to our partner.

Our partner then contact their Courier who will handle the delivery.

The item you purchased will move from our partner’s warehouse to the couriers warehouse, and then from there to your home.

Some renowned couriers we work with include: UPS and Domestic Distribution.

After the item is in the courier’s warehouse, you will be contacted by them. They will suggest to you a delivery date with a 4 hour time slot, that you can accept or reject, based on your availability.

If you reject their initial offer, another delivery date will be offered within 5 to 10 working days.

The day of delivery, the driver will call you 30 minutes prior to delivery, to inform you about their arrival.

TRACKING DELIVERY

After you place your order with White Tree Furniture, you will be contacted in a few days by the courier who is handling the delivery.

Contact between the courier and you will be established by phone calls and text messages.

Small parcel delivery via UPS will have a tracking number given to you by this courier.

White Tree Furniture’s support team will always be available for their customers if anything is to go wrong with delivery and make things right according to the guidelines of our 100% Customer Satisfaction policy.

TIPS TO ENSURE A SMOOTH DELIVERY

Make sure someone is home (preferably you, the customer) to receive the item(s) when the Courier arrives as any additional rescheduling fees with the Courier are your responsibility.

Upon delivery, you will be asked to sign that your product has been delivered in perfect conditions. It is your responsibility to fully check the product for any damage or marks before you sign. Take your time to do this, the delivery team is instructed to wait for your verification and if indeed there is a problem, it will save you time and hassle if you report it right away.

If, upon receiving your item, you notice it is damaged, please write on the delivery note or drivers hand held device that the item is damaged and send it back. You must contact White Tree Furniture so we can arrange for a replacement as quick as possible. We replace damaged items at no extra cost to you.

RETURNS IN CASE OF DAMAGE

In case you don’t notice any problem right away, you have 48 hours upon delivery time to contact White Tree Furniture so we can process a return due to damage in transit.

It is very important that you return the item in “as new” condition. This means it must be in its original wrappings, unused and unassembled (if applicable). Please ensure that the person unwrapping the item is very careful to keep the packaging intact. This is also essential in preventing the item being damaged on its return.

Our suppliers do not accept returns of items that are not in the “as new” conditions described above and we recommend that you take digital photographs as proof of the damages and send them to us.

In the case of you receiving a damaged item, White Tree Furniture will take responsibility and arrange for delivery of a new one in good condition with no extra charges to you – provided the 48 hour time limit is respected.

Please note White Tree Furniture cannot be responsible for any damages that may occur when you’re carrying or installing the item in your house. Returns of damaged items are processed when the item is damaged when presented to you.

In the case of product malfunction / manufacturer related problems arising after the 48 hour time window expires, you can contact White Tree Furniture about this problem and we will proceed to try to find a solution that best fits your needs in collaboration with our suppliers. Nova Solo, for example has a 12 month warranty policy. However, this is a very rare event, as most problems tend to occur during transit (if they occur).

RIGHT TO CANCEL YOUR ORDER / OTHER RETURNS

If the item(s) arrive in good condition but you're not happy with them for any of these reasons:

  • items are too large and don't fit,
  • you changed your mind,
  • you no longer need the item,
  • the item looked different in photos,
  • etc

We are happy to give you a refund for the period of 14 days (upon you receiving the item) while deducting from your refund all delivery costs generated by your order so far and the delivery costs of returning the items back to our supplier's warehouse .

Please see Right to Cancel for more information.

All returns issues shall be addressed to returns@whitetreefurniture.co.uk.

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Frequently Asked Questions

What should I know before placing my order?

You should read the product description very carefully and double check the product dimensions. You should make sure that the item you want to buy will fit in your home, including making sure that it will be able to make a turn at junctions inside your home (especially for large furniture).
Also, note that minor imperfections might be present in the furniture and there can be small variations from the photos. While the photos we display are accurate representations of the products, they sometimes aren’t 100% accurate. This is because of the nature of furniture itself. For example, most of the furniture we sell is hand made, or partially hand made, which means that the dimensions offered are approximate and not absolute.
We embrace this because we understand that no two pieces of furniture are exactly the same and each item is uniquely “flawed”.

How do I place my order?

After making the decision to buy, go to the product page and simply click “Order Now” and then “Go To Check Out”. In the Check Out page fill in your personal information and make your payment. We accept all major credit debit cards, Paypal and Amazon Pay and Apple Pay. After this, you’ll receive an automatic email with your Order Confirmation.

What happens after I place my order?

When we receive your order, we manually check to confirm that the items purchased are in stock at our supplier’s warehouse. We do this before accepting payment from you. After that confirmation, we take your payment. We then forward the order to our supplier, who contacts their selected courier to carry out the delivery. The courier will contact you within a few days of you placing the order, and they will arrange with you the best time and date for the delivery.

How long does it take for delivery?

Usually between 5 and 10 business days.

Will the delivery men place the furniture in my room of choice?

Yes. The delivery men are instructed to place the furniture in your room of choice. However, there are some items that, due to size, are only delivered to the Ground Floor. If the item is only delivered to the Ground Floor, this information will be in the product description, under “Order Now”. Here you’ll read: “Please Note: Delivered to Ground Floor Only”.

Will the delivery team help me?

The delivery men are instructed to place the furniture in your room of choice (with the exception noted above), position it, unpack it and take away the packaging. Assembly (if needed) is your responsibility but they might give you a quick hand if you ask.

What if the furniture arrives damaged?

This is rare. However, it is your responsibility to inspect the furniture when you receive it. If there are any damages or if you find any problem, please return it and make a note explaining the problem. In other words, you reject the furniture and send it back to the warehouse. We will then coordinate with our supplier by giving you a replacement or your money back.

What if I accept the furniture and then change my mind?

If the item(s) arrive in good condition but you're not happy with them for any of these reasons:
  • items are too large and don't fit,
  • you changed your mind,
  • you no longer need the item,
  • the item looked different in photos,
  • etc
We are happy to give you a refund for the period of 14 days (upon you receiving the item) while deducting from your refund all delivery costs generated by your order so far and the delivery costs of returning the items back to our supplier's warehouse.

I want to cancel my order before it arrives. How do I do that?

Simply write us an email saying that you want to cancel your order. Please note that, if we’ve already accepted payment and the furniture already moved from our supplier’s warehouse to the courier’s warehouse, these transportation costs will be deducted from your refund.

How do you handle refunds?

It is very important that you return the item in “as new” condition. This means it must be in its original wrappings, unused and unassembled (if applicable). Please ensure that the person unwrapping the item is very careful to keep the packaging intact. This is also essential in preventing the item being damaged on its return.
We will process your refund after the item has arrived back at our supplier’s warehouse and inspected by them. As mentioned previously, we deduct from refunds the transportation costs generated by your order (assuming that the item arrived in good condition). Refunds are done by direct bank transfer to you.

Why should I buy from White Tree Furniture, instead of other shops?

We answer this question here .

The furniture I want is not in stock. What now?

Please send us an email to support@whitetreefurniture.co.uk with this information and we will reserve the furniture with our supplier for free. When the furniture becomes available, you will be contacted by us and you’ll place the order.

When will out of stock items become available?

We don’t know for every item. Please send us an email to support@whitetreefurniture.co.uk and we’ll see if this information is already available for the item you want.

Do you have reviews?

Yes! Please see our Reviews page. You’ll also find there photos of the furniture that was sent to us by customers over the years. We are also members of Trusted Shops, which means our business has been vetted by an independent third party.

More questions?

Email us at support@whitetreefurniture.co.uk to ask more questions or call us at 8081897130. We aim to respond within less than 24 hours.

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Reviews & Photos

REVIEWS FROM OUR CUSTOMERS

Here are a few reviews that our customers left recently!

  • “Absolutely delighted”
  • We are absolutely delighted with our purchase (the Halifax white mahogany Hutch Bookcase Unit) from White Tree Furniture. The quality of the product is extremely good and excellent value for money. Would not hesitate to order from them again. There was good communication throughout the process from White Tree and their chosen couriers. The delivery men were efficient and very helpful. An all round excellent experience. Would highly recommend.
  • Coral C. on Halifax White Hutch Bookcase Unit
  • "Thrilled with our coat rack"
  • We are thrilled with our coat rack. It is very well made and looks so impressive in our boot room. Their products are very good value for money. White Tree Furniture are so easy to deal with and Francisco a pleasure to speak with. We would absolutely recommend White Tree Furniture and we will be back to buy more items.
  • Sally H. on Halifax 8 Hook Coat Rack

  • "We love it"
  • This is a stunning bookcase and we love it. We wanted a large bookcase for our new study and this one is just perfect, it is very well made, heavy so it will not move from it's position, lovely to look at and does the job of holding books very well, it certainly looks exceptional. White Tree Furniture are a delight to deal with, Francisco could not have been more helpful, he is very knowledgeable and nothing was too much trouble for him. The people who delivered the bookcase were excellent and took a lot of trouble to lift it in very carefully, it is a very large piece of furniture so this was not an easy task. I would really recommend White Tree Furniture.
  • Sally H. on Halifax White Grand Bookcase Display Cabinet

  • "Superb table"
  • We bought this table at the same time as the bookcase and were very impressed with it. We did not manage to open it for a year as we were building extensions and it took us forever. When we opened it we were so happy as it was just as it had been described. It is very sturdy but sleek and we are so proud of it, it has transformed our kitchen. It is well built, perfect in every way and the finish on it is marvellous, it is certainly a superb table and I would really recommend it. It can easily seat eight people round it and we use it everyday. Thank you.
  • Sally H. on Provence White Dining Table 200cm

  • "Admired by all"
  • Thank you so much for the prompt delivery of such a beautiful dining table! We had our first dinner party using our new table and it was stunning - admired by all!
  • Kate R. on Provence Accent Dining Table 240cm (photo bellow)

  • "A lovely piece"
  • I was apprehensive about buying this cabinet online. It was a large purchase so it was a big decision. Also Novo Solo have a lot of UK stockists, but I decided to use White Tree furniture because of their 100% satisfaction guarantee. Francisco answered all my queries promptly, and I had a gut feeling it would be ok. The delivery company were excellent and made sure I was happy with the furniture, which they would've taken back if I wasn't. It is a lovely piece, used as a bookcase in a middle room so creates lots more light. Will no doubt buy more of this furniture.
  • Jane H. on Halifax White Bookcase with Glass Doors

  • "Very impressed"
  • Just letting you know we are very happy with the China dresser we ordered from your company! It’s sturdy and well made and have plenty of storage for my china, and drawers for the things I don’t want to put on show...The delivery was flawless and very impressed with your overall service.
  • Eva H. on Halifax Kitchen Dresser (photo bellow)

  • "Absolutely recommend"
  • We are delighted with our new bookcase. It’s exactly what we wanted. Surprisingly difficult to get this look from other retailers in white. Sturdy piece of furniture accommodating my many books, with such a handy cupboard to neatly store other things too. Service and communication from start was excellent! Delivery went very smoothly again good communication throughout. I would absolutely recommend this company. We are just about to order another item from them!
  • Sharon W. on Halifax White Bookcase Hutch Unit

  • "Perfect in every way this one"

  • We were looking for a good looking, solid storage for boots, wellies, bags and dog walking accessories. Nothing on the market fitted our style and wasn't looking mass produced. After a slight modification to the internal shelves, this has made a smart way to hide unsightly walking paraphernalia in our under-stairs void. Excellent customer service with communication all the way - no problems with this business here, well done team!

  • Philip F. on Halifax Accent White Painted Large Buffet Sideboard (photo bellow)

  • "Excellent"

  • Excellent. Really happy with the product very good quality nicely finished and very sturdy. It is exactly as described and fits perfectly. Looks great. This is a large heavy item but the installers were careful and did an excellent job. I'll be coming back to purchase more furniture in the future, I'm sure.

  • Paul C. on Halifax Large White Hutch Bookcase

  • "We are happy customers"
  • Just wanted you to know that our bookcase arrived this morning and it is as we expected. We are happy customers. The delivery company that you use was excellent, friendly and very helpful. Thank you also for the free gift, that is a nice touch. Next time we need furniture we will look at your site as the service has been good. Many thanks

  • "Quality product and quality company to deal with"
  • We have received the Novasolo Halifax White Kitchen Dresser, and we are really pleased with what can only be described as a quality piece of furniture. It was well worth the wait we encountered, for the global reasons we are all aware of, and we are so pleased that we stuck by our original and favourite choice. We received regular updates regarding delivery, by both e-mail, and personal phone calls, and we never felt like we had to do any chasing up on progress, White Tree Furniture were always one step ahead, and I found them to be a very efficient, friendly, and helpful company, The delivery team were very polite, friendly, considerate and efficient, and I have submitted a favourable feedback on their own website. I can highly recommend both the company and the product, and we look forward to having this lovely piece of furniture as a showpiece in our kitchen for many years ahead.
  • Terry M. on Halifax White Kitchen Dresser

  • "Beautiful"
  • Just what I was looking for. Francisco was more than helpful, delivery team unpacked the item and assembled in the area of my choice. 5* service. About to order my second item. Cannot recommend enough! Beautiful bookcase! high quality item. Very pleased.

PHOTOS OUR CUSTOMERS SENT US

If you purchased something from White Tree Furniture send us the photos to support@whitetreefurniture.co.uk and we'll publish your custom images here!

Note: The Halifax Coat Rack in this photo has been painted by our customer.

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